203 1st Ave NE, Waverly, IA 50677

Black Hawk County Veterans Affairs Director Position Open



Closes On: February 1, 2019 at 04:00 PM CST
Location: Veterans Affairs, Waterloo, IA 50703
Department: Veterans Affairs
Division: None
Job Status: Full-Time
Status: Accepting Applications
Details: Qualified candidates must submit application and resume by close date. Preference is given to applicants who submit a completed application and resume by January 14th, 2019. Compensation is commensurate with education and experience.

Job Summary
Under the administrative direction of the Veteran Affairs Commission, provides counseling and assistance to veterans in accordance with Chapter 35B of the Iowa Code; plans, organizes and directs the work of the Veteran Affairs Department; performs related work as required.

Job Responsibilities

  • Must be capable of regular and predictable attendance at a specified location in order to perform assigned tasks;
  • Directs, coordinates, and evaluates the services of the Veteran Affairs department.
  • Carries out supervisory responsibilities in accordance with the organization’s policies, contracts and applicable laws. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Develops and directs the implementation of operating policies and procedures;
  • Coordinates the administrative aspects of the Veteran Affairs Department;
  • Confers with other agencies involved in delivery of services to veterans to coordinate effort and maximize service;
  • Counsels, advises and assists veterans, their survivors and dependents in various veterans programs;
  • Reviews eligibility decisions made by staff and conducts hearings, takes corrective action as necessary;
  • Keeps abreast, and advises the Commissioners of changes in the laws, regulations, and national trends that effect veterans;
  • Prepares and administers departmental budget;
  • Promotes public awareness of programs by participating in activities of professional and community organizations;
  • Attends training to maintain annual certification as required by the Code of Iowa Chapter 35B.6
  • Other duties may be assigned.


  • Supervision is received from the Veteran Affairs Commission.


  • Functional and administrative supervision is exercised over the Veteran Affairs staff.

Minimum Required Qualifications

  • Must have a Bachelor’s degree (B. A.) in a related field; and a minimum of least three (3) years’ experience in service delivery at a management level; or an equivalent combination of education and experience.
  • Must have a valid Iowa Driver’s License and be insurable under the County’s guidelines.
  • Pursuant to Iowa Code, Chapter 35B.3 must have served 90 consecutive days of active duty (unless discharged for medical reasons) during the time period of one or more of the wars or conflicts listed in the code.

Knowledge, Skills and Abilities

  • Knowledge of Chapter 35 of the Code of Iowa preferred.
  • Considerable knowledge of federal and state statutes, regulations, and policies effecting veteran benefits.
  • Requires excellent verbal and written communication skills.
  • Ability to establish and maintain effective working relationships with subordinates, associates, clients, and the public.
  • Ability to prepare and manage departmental budget.
  • Ability to interpret reports and statistics and to forecast trends based on those reports.

Work Environment and Physical Demands
The work environment and physical demand characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Refer to the “Essential and Marginal Function Analysis” statement for a complete description of essential functions and functional requirements.

Additional Information

  • Must obtain certification from the Iowa Department of Veteran Affairs within one year of the date of hire that they are nationally accredited by the National Association of County Veteran Service Officers (NACVSO);
  • Must obtain the Continuing Education Units (CEUs) required to maintain accreditation through the National Association of County Veteran Service Officers (NACVSO) and the Department of Veteran Affairs